How to Replace Your Kenyan Passport/ID While Abroad


Kenyan Passport


Kenya’s Department of Immigration Services, through its eCitizen portal, provides a secure, fast, and convenient way to replace Kenyan passport/ID from anywhere in the world. It is an online application, renewal, or replacement process that takes minutes to complete. More so, you get to pick up your ready passport at a foreign mission near you. Then, do you need to replace your Kenyan passport or ID while abroad? Check out the steps below: –


Replacing Kenyan Passport – The Steps


Apply, renew, and replace Kenyan passport/ID online on eCitizen and then pick it up from Nyayo House or a foreign mission as follows:-

1.       Registration On eCitizen Online Portal

Go and create your Kenyan Citizen account at  You will need at least your first name and national ID number to complete the registration. Next, provide your email address, mobile number, and unique password to activate the account.


2.       Sign In to Your eCitizen Account

Sign in and select “Make Application” on your eCitizen account. Here, you will find a list of popular services, including applying for a single entry visa, a transit visa, a temporary permit for adults and children, a missing passport, and a new passport for adults or children. Select “ Passport Application for Adult” and fill out the ensuing Form 19.


3.       Fill Out the Passport Application Form

Provide the following details in the passport application form:-

  • Passport Owner – State if you are applying for an adult or a child
  • Dual Nationality –Indicate whether you possess a dual nationality status
  • Passport Type – Select either ordinary or diplomatic passport types
  • Application Type – Indicate if it is a first-time passport, replacement of previous passport, change of passport particulars, mutilated passport, or lost passport. Then, choose the passport page count. Depending on the application type, you may provide additional details like the previous passport number, immigration file number/personal number, and mention who in your passport is a holder of a Kenyan passport. 
  • Application Details – Provide the following personal details: –
  • Current Location
  • Given Names
  • Surname
  • Date of Birth
  • Special Peculiarities
  • Gender
  • Color of Eyes
  • Height in Feet & Inches
  • Birth Location
  • Citizen By
  • KRA PIN Number
  • Birth Entry Number
  • Profession/Occupation
  • Marital Status
  • Reason for Travel
  • Residential Details
  • Parents Details
  • Fathers’ Status
  • Mothers’ Status
  • Next of Kin – At least two persons
  • Particulars of Children – Declare all your children in the application form
  • Recommendation of Application
  • Uploads


4.       Read and understand the passport application, renewal, or replacement instructions

Here is a link to the instructions.


5.       Select your preferred mode of payment to pay for the passport

Follow the online payment page to choose and pay for your passport processing using any of the following payment methods: –

  • Mobile money(M-PESA Paybill no 206206, Account Number FWJXRZL)
  • Credit card
  • Debit card
  • Prepaid debit card
  • Online banking
  • An eCitizen agent near you


Here is a summary of the applicable passport fees: –

32 Pages Ordinary “A” Series      Kshs. 4,550

48 pages Ordinary “B” Series      Kshs. 6,050

64 Pages Ordinary “C” Series      Kshs. 7,550

Diplomatic passport (48 page)   Kshs 7,550

Mutilated Passport                        Kshs 10,050

Lost Passport                                  Kshs 12,050


6.       Download & Print the Application Form

Download, print, sign, and date the duly filled application form. Also, print three copies of the receipts/invoice.


7.       Submit the Application Form in Person to the Foreign Mission

Unlike applicants in Kenya who submit their Form 19 to the immigration offices, Kenyans living abroad can complete their passport application by submitting the forms at any of the following foreign missions: –

  • London (United Kingdom)
  • Washington DC (USA)
  • Los Angeles (USA)
  • Berlin (Germany)
  • Pretoria (South Africa)
  • Dubai (United Arab Emirates)
  • Paris (France)
  • Dubai (UAE)
  • Tel Aviv (Israel)
  • New York (USA)
  • New Delhi (India)
  • The Hague (Netherlands)
  • Dar Es Salaam (Tanzania)
  • Bern (Switzerland)
  • Islamabad (Pakistan)
  • Khartoum (Sudan)
  • Rome (Italy)
  • Kampala (Uganda)
  • Lagos (Nigeria)
  • Kigali (Rwanda)
  • Brussels (Belgium)
  • Canberra (Australia)
  • Stockholm (Sweden)
  • Lusaka (Zambia)
  • Riyadh (Saudi Arabia)
  • Juba (South Sudan)
  • Beijing (China)
  • Ankara (Turkey)
  • Doha (Qatar)
  • Ottawa (Canada)
  • Tokyo (Japan)
  • Tehran (Iran)
  • Cairo (Egypt)


Carry the following supporting documents when submitting your application to the foreign mission: –

  • Duly filled Form 19 and three receipt copies.
  • An original and a copy of your birth certificate
  • An original and copy of your national ID
  • Three current passport size photos
  • If replacing an old passport, carry it with you, plus three copies of its last pages.
  • If you are making an application for a minor, provide photocopies of the parent’s IDs or death certificates if deceased.
  • If replacing a lost passport, bring a police abstract, a sworn affidavit, and an explanation letter detailing the circumstances resulting in the loss.
  • If replacing a mutilated passport, carry an explanation letter to detail the circumstances that led to the mutilation.

If applying for a passport on behalf of a child, carry the following additional documents: –

  • Original birth certificate & photocopy
  • Parents National ID cards copies or copies of Death Certificate if deceased
  • Recommenders ID card copy
  • Consent letter from Parent or Guardian


Passport Delivery

When you submit your passport application via the foreign missions, you will get an SMS notification from the Ministry of Foreign Affairs alerting you to go and pick up the passport when ready.


Replacing Your Kenyan ID While Abroad – The Steps


Kenyan ID

1.       Filling Form REG.136D

When it comes to replacing the Kenyan ID remotely, the applicant has to fill out form REG.136D from the Kenyan embassy. The form asks for the following details: –

  • Full names
  • Date of birth
  • Gender
  • Father’s Name
  • Mother’s Name
  • Marital Status
  • Husband’s Full Names
  • Husband’s ID Number
  • District of Birth
  • Tribe
  • Clan
  • Family
  • Home District
  • Division
  • Constituency
  • Location
  • Sub-location
  • Village
  • Current Home Address
  • Occupation
  • Telephone Number
  • Email
  • Documents in support of application
  • Applicant’s Birth Certificate Number
  • Applicant’s Passport Number
  • Parent’s ID Number
  • Parent’s Passport Number
  • Certificate of Registration or Naturalization Certificate Number
  • Date & Signature
  • Thumb Prints
  • Witness Name, ID/Passport Number, Address, Date & Signature


2.       Book an Appointment & Submit the Form at the Embassy


Each embassy has specific days and times when it accepts the applications. Then, call the Kenyan Embassy to book an appointment and appear in person with your duly filled form REG.136D. It takes between 4 and 6 weeks for the Kenyan ID to be ready from the date of submitting your application. Carry the following supporting documents when going for the appointment: –

  • Three photographs with a white background
  • Each photo should measure 35mm by 45mm (3.5 cm by 4.5 cm or 1.38 inches by 1.77 inches)
  • If replacing a lost, damaged or duplicate Kenyan ID, attach the following additional documents: –
  • A copy of a notarized affidavit or police report
  • Original and copy of your Kenyan passport
  • Original and copy of your birth certificate
  • A copy of the lost or damaged ID, if available
  • Original duplicate or mutilated ID


If you are making an application to change your particulars on the Kenyan ID, attach the following supporting documents: –

  • Your original ID card
  • Original and copy of your marriage certificate
  • Original and copy of you and your partner’s ID

If you are a lady making an application to change particulars on your ID after marriage, ensure your husband accompanies you to the Kenyan embassy when submitting your application.


Other Information

*  Depending on which Kenyan Consulate you are making your application form, submit a Cashier’s Check or Money Order for the specified amount to facilitate the processing your Kenyan national ID card. If you are in the US, the applicable fee is $50.

*  Also, submit a prepaid and self-addressed envelope or Priority mail with delivery confirmation return alongside your application.



Replacing Your Kenyan Passport/ID FAQs


1.       How Long Does It Take to Apply, Renew, or Replace a Kenyan Passport/ID While Abroad?

It takes ten working days to get a new passport after physically submitting the form and relevant supporting documents to the immigration offices or foreign missions. Still, there can be delays if your application form has errors or some vital records are missing. Hence, ensure you fill Form 19 correctly and attach the required supporting documents.


2.       Can I Apply, Renew, or Replace a Passport On Behalf of Someone Else?

No. You must use your eCitizen account when applying, renewing, or replacing your passport. Applications via another person’s eCitizen account shall be rejected.


3.       Why Do I Need to Appear In Person At the Immigration Offices When Applying, Renewing, or Replacing My Passport?

All applicants should drop their Form 19 in person at the immigration offices or foreign missions. This visit facilitates biometric enrolment that involves facial recognition of the applicant and capturing their photographs and fingerprints.


4.       What Are the Photo Requirements When Applying, Renewing or Replacing a Kenyan Passport?

Photos are one of the vital uploads you make when applying, renewing, or replacing your Kenyan passport. They should meet the following criteria: –

  • The photograph should measure 5.5 cm by 5.5 cm (207px by 207px)
  • All photos must be in color with a white background.
  • They should portray a natural skin tone, appropriate brightness and contrast, and a sharp and clear focus.
  • The photo should be recent or not more than six months old.
  • Avoid wearing a hat, cap, or any other headgear unless on religious grounds
  • Tuck hair behind the ears
  • Uncover the nose, chin, eyes, and eyebrows
  • Headgear covering the forehead should not compromise the shape of the face.
  • The perspective should be a close-up of your head and the top of your shoulders. That way, 70% to 80% of the photo should be your face.
  • Avoid creased, tainted, or dirty photographs. Instead, opt for high-quality copies with you looking directly at the camera.
  • All photographs should be original. Any scanned and colored photocopies will be rejected


5.       Can a Family Member Recommend Me For Passport Application?

No. The family members can feature in the next of kin section of the application. Then, the recommendations can be a workmate or close friend who knows you personally. Also, this person should be a citizen of Kenya.


6.       How Does the Kenyan Embassy Handle Replacement of First Generation National ID Cards?

If you need to replace your lost or damaged first-generation Kenyan national ID card (large ID cards), the Kenyan embassy shall treat you as a first-time applicant. Therefore, you will need to fill form REG.136A and attach the following supporting documents: –


  • Original and copy of your birth certificate
  • Your valid Kenyan passport
  • A copy of Kenyan national ID or Kenyan passport of either parent


Or attach;

  • Original and copy of your Kenyan Certificate of Registration
  • A copy of your Naturalization Certificate
  • Original first-generation ID card
  • A copy of your valid Kenyan passport



Here are the Passport customer care contacts for the Department of Immigration Services, Kenyan office: –


For General Queries:

+254 202 222 022, +254 110 923 422, +254 110 923 423


For Emergency Hotline:

 +254 110 922 065





Business Hours

8:00am to 5:00pm



As you endeavor to replace Kenyan Passport/ID while abroad, do not book your travel before getting a valid passport or Kenyan ID. Indeed, the application, renewal, or replacement process may take longer than anticipated, resulting in the loss of the paid tickets. Instead, ensure you fill the relevant forms correctly, attach the necessary supporting documents, and submit them in person for biometric enrolment. Then, follow up with your consulate to know when you should pick or expect your valid Kenyan passport or national ID in your mail.


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